Legal information

The documents below explain the rules, privacy practices and account controls for iErasmus.

Draft candidate
Version:: 2026-09-22
Effective:: 22 September 2026
Last updated:: 22 September 2026

Legal documents are currently available in English and Spanish. You are viewing the English version.

Terms of Service

The rules for using iErasmus as a student, organizer, ticket buyer, or door team member.

Privacy Notice

How iErasmus uses personal data, why it is used, and the choices and rights available to you.

Organizer Terms

Additional responsibilities for people and businesses that publish events or sell tickets through iErasmus.

Retention Policy

The periods and criteria used to decide how long different categories of information are kept.

Contribution Policy

Rules for submitting Erasmus agreements, corrections, images and other community material.

Cookie and Local Storage Notice

The browser storage used by the dashboard and how third-party checkout and sign-in services may use their own storage.

Account Deletion

How to request deletion, what the process affects, and which records may need to remain.

Support and legal requests

For service questions, complaints or to exercise a legal right, contact support@ierasmus.app. For privacy rights, contact privacy@ierasmus.app.

Report illegal or rights-infringing content

Identify the URL or material, explain why it is illegal or infringes a right, include contact details where legally permitted, and state in good faith that the information is accurate. Reports are reviewed manually.

Cancellation and withdrawal

The billing portal can stop a plan renewal. It does not by itself waive or exercise a separate statutory withdrawal right. Consumers can contact support@ierasmus.app to state the contract, date and requested remedy; any mandatory online withdrawal route remains separate.